Password Recovery & Reset

Password Recovery & Reset

In the event you forget your password you need to use the "Forgot Password" link on the Brivo login page.  You will need to know your Administrator ID, which should be an email address (if Latitude Security setup your login).  Click the Forgot Password link, circled below in the image, then enter your Administrator ID to have a password reset link emailed to you from the Brivo system.



    • Related Articles

    • Change Camera Resolution for Camio (Camera on main LAN)

      Change Camera Resolution for Camio (Camera on main LAN) If your camera is connected directly to your router with other devices on your network, it can be accessed through the "Boxes" page on the Camio website. From there, we can log into the camera ...
    • Run Network Diagnostics on Eagle Eye Devices Through SSH

      Overview This guide covers connection to the Eagle Eye device through SSH and Eagle Eye's built-in Network Diagnostics tool. This is suitable for intermediate to ad Identify the Device's Local IP Address Before the device can be accessed through SSH, ...
    • Connecting the Brivo Controller to the Internet

      Overview The Brivo controller has the ability to connect to the Internet using an Ethernet connection (recommended) or Wi-Fi.  The following are instructions on how to implement each type of connection. Identify the Type of Control Panel You Have ...
    • Camio Hardware Installation Guide

      Camera Angle Whether a camera was purchased specifically for your tailgating solution or you are using cameras from an existing system, certain guidelines regarding the camera angle must be met in order to have accurate results. Please install or ...
    • Eagle Eye - System Connectivity Troubleshooting

      In the event your Eagle Eye CMVR or bridge goes offline, the following procedures may quickly resolve the issue: Eagle Eye Connection Diagram Make sure the CMVR/BRIDGE is powered.  It should have a green light on the front and possibly a blue ...