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How to Create Customer Service Adjustable Fee Product
We strongly recommend creating a "Customer Service Adjustable Fee" product on your site. This product can be used by your team to apply variable customer service discounts directly to orders. Having this product available offers two key benefits: ...
Creating Your Terms of Service
Your customers are required to check off a box acknowledging your Terms of Service before checkout. 1. To create your Terms of Service, navigate to Checkout TOS Content on your administrative site. 2. Write your site’s Terms of Service. The exact ...
What to do During an Internet Outage
Your Rhōmb website is hosted in the cloud, so it will still work during an internet outage at your location. However, the door system hardware needs an active internet connection to check and approve newly purchased PIN codes. What Still Works Any ...
Users
The Users section is designed for user management. Here, you can either search for specific users using the Find Users tab or view all user data under the List All Users tab. You have the ability to export, sort, and filter user data. This provides ...
Completing a Waiver (Customer Point-of-View)
All customers purchasing access to your facility are required to complete a waiver for themselves, as well as for any participants they bring along. Customers will only be prompted to complete the waiver once, unless it has been updated by an ...