Rhōmb does not have
a direct email marketing feature, as our provider only allows us to send
transactional email messages (e.g. order receipts). However, you can easily
obtain a list of all your users' email addresses from Rhōmb, which you can then
upload into your email marketing service of choice.
To gather the mailing list collected in Rhōmb:
- Go to your admin site
- Select "Users"
- Select "List All
Users" from the dropdown menu
- Click the Excel export button
on the toolbar
- The first icon on
the toolbar lets you hide columns that aren't needed, so if you would
like to export an excel sheet with just your customers' names and emails,
hide all other columns by clicking them on dropdown from the first icon
in the tool bar
- Once you've exported the
email address data to Excel, you can then upload the mailing list to an
email marketing service like Mailchimp or Constant Contact.
Attached is
the process to export an Excel file here that contains users with the following
columns: first name, last name, and email address.
Related Articles
Exporting, Sorting, Filtering Data
All data collected in Rhōmb can be exported, sorted, and filtered. Sorting Data Use the arrows on the right of each column title (highlighted below) to sort your data in the ways you wish. Filtering Data Use the search bar on the right called "Filter ...
Cancellation Email
When a customer cancels their membership, or when an admin cancels it for them, Rhōmb automatically sends them a Cancellation Email. This gives customers confirmation that their membership has ended and an opportunity to provide feedback. Why It ...
Failed Payment Email
When a customer’s recurring membership payment fails, Rhōmb automatically pauses their access and sends them a Failed Payment Email. This email explains what happened and gives the customer instructions for updating their billing information. Why It ...
Users
The Users section is designed for user management. Here, you can either search for specific users using the Find Users tab or view all user data under the List All Users tab. You have the ability to export, sort, and filter user data. This provides ...
Orders
The Orders Tab tracks order history and reservations. You can find existing orders and create new orders Find Orders Viewing existing orders provides a range of useful information based on the selected time frame: Created: Displays the date the order ...