Guest Waivers for Parties/Events
Guest Waiver Overview
Guest waivers are designed for group booking products, such as birthday parties and field trips. Once a purchase is completed, the primary customer can collect signed digital waivers from their guests using a unique waiver request link. As an admin, you'll be able to print out a waiver list for each event at your facility, including the names, contacts, participants, and ages of all attendees.
If enabled, each guest who completes a waiver will automatically receive the event access code via email.
For Customers:
1. After placing the order, the primary customer will receive three emails:
- Door access code email
- Order confirmation email
- Required Guest Waiver Collection Email: This email informs the primary customer about the guest waiver requirement and explains the next steps for their guests.
Waiver Collection Email:
2. The primary customer must share the unique event waiver link which can be found within their Rhōmb account, with their guests before the event date. This can be done via text or email. Within their account, the primary customer will be able to:
- View the total number of waivers completed by their guests.
- See the names and contact information of the guests who have completed the waiver.
- Access the participant information provided by their guests.
Primary Customer Account Point-of-View:
4. When a guest receives the waiver link from the primary customer, they must click on it and complete the guest waiver for the specific event. Even if a guest has a previous waiver on file at the facility, they are still required to enter their email address through the provided event waiver link to be registered as attending this specific event.
Event Guest Point-of-View:
5. After a guest successful submits their waiver, they' receive an email with their guest access code, enabling them access to your facility for the event they're attending.
Guest Access Code Email:
For Admins
Administrators can view and print the collected guest waivers associated with each event they require guest waivers for. This information can be accessed within the user profile of who created the event booking.
Orders -> Reservations -> Customer Name -> Guest Waivers
Related Articles
Completing a Waiver (Customer Point-of-View)
All customers purchasing access to your facility are required to complete a waiver for themselves, as well as for any participants they bring along. Customers will only be prompted to complete the waiver once, unless it has been updated by an ...Product Types
Rhōmb supports several product types to help you sell a variety of products. Each product type serves a different purpose and has different cababilities. 1. Access Type Products Access-type products are designed for products that grant entry into ...Waiver System Implementation Guide (For Existing Clients)
Implementation Guide To transition your site to the new waiver system, follow these steps: 1. Update and Differentiate your Liability Waiver Content & Checkout Terms of Service: Once the new waiver system has been installed, both your Liability ...How to Create a Reservation Product
1. Log in to the administrative end of your site. 2. Click the "Products" tab on the left-hand menu. 3. Click the green button labeled "Add New Product" on the top right-hand corner of the screen. 4. Enter the information requested (see screenshot ...How to Create Membership Products
Rhōmb gives you the flexibility to create a wide range of membership plans: Custom Membership Durations: Choose from a variety of membership lengths, such as monthly, quarterly (3-month), semi-annual (6-month), annual, or any other duration . ...