How to Change Your Access Hours

How to Change Your Access Hours

When you receive your Rhōmb site, we configure your access groups and schedules based on the facility hours you provided in the project kickoff form. This means everything is ready to go from day one. You only need to follow the steps below if you need to modify your access groups/schedules after your site has been set up. These changes cannot be made directly in Rhōmb, and must be changed in your Brivo web portal. 

Step 1: Log into Brivo

  1. Open your browser and go to Brivo’s web portal.

  2. Enter your login credentials.

Step 2: Create or Modify an Access Schedule

Only needed if you want to change the access hours originally set up by Rhōmb.

  1. Within Brivo, navigate to Settings → Schedules.

  2. Click New Schedule to create a custom one.

  3. Name your schedule (e.g., “Evening Access (6PM-9PM M-F)”).

  4. Choose a site, or select Universal to apply it across all.

  5. Use the schedule grid to define access times:

    • Click and drag to create time blocks.

    • Adjust start/end times manually as needed.

    • Use Copy to apply settings to other days.

  6. Leave Enabling Group, Grace Period, and Holidays fields unchanged.

  7. Click Save.

You can also create Schedule Exceptions for temporary changes.

Step 3: Create or Edit an Access Control Group

Groups link your access schedule to the actual devices (doors) your customers use, and are what you use to associate access schedules to your products in Rhōmb. 

  1. Go to Users → Groups.

  2. Click + Create New Group.

  3. Enter a name (e.g., “Evening Members (6PM-9PM M-F)”) and click Create Group.

  4. Select All Devices, then configure device access:

    • Choose your site and the new/modified schedule.

    • Schedule Options:

      • No Access

      • Always Access

      • A specific schedule you created earlier

  5. Click Save.

Step 4: Associate the New Group to Your Rhōmb Product

Once you've created a new access control group, you can link the new access control group to your product(s) in Rhōmb. 

  1. Log back into your Rhōmb site.
  2. Go to Products and click on create your product.
  3. Within the Access Control setting of your product in Rhōmb, find and assign the updated access control group to the product.
  4. Once updated, access credentials delivered upon the purchase of that product will follow the permissions and schedule of the new group.

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