Promotion Codes

Promotion Codes

Rhōmb’s promo code feature helps you drive sales, reward loyal customers, and support your marketing efforts.

NOTE: Promo codes cannot be applied to gift card purchases. Please do not create promo codes that are intended to be used when buying a gift card. 

How to Create a Promo Code
  1. Open the Promotion Codes section in your admin panel. 
  2. Click “Add Promo Code.”
    You’ll find this green button in the top-right corner.
  3. Set up your promo code:

    • Promotion Code
      Enter a unique name for the promotion that customers will type in at checkout to redeem their discount.

    • Name / Description
      Add a short description to help you identify the code later.

    • Start Date
      Choose when the promo code becomes active.

    • Expire Date
      Set when the promo code expires. Leave this blank for no expiration.

    • Redemptions Allowed per Customer
      Specify how many times one customer can redeem the code.

    • Total Redemptions Allowed
      Set the total number of times the code can be redeemed across all customers. Leave blank for unlimited uses.

    • Discount Type
      Choose whether the discount is a percentage or a fixed dollar amount.

    • Discount Amount
      Enter the discount value.
      Tip: Avoid creating 100% off promo codes unless you intend to make all products free for that customer.

    • Minimum Order Total
      If you want to require a minimum purchase amount before the code applies, enter it here. Leave blank if there’s no minimum.

    • Product Restrictions
      Limit the code to only work when a customer has a specific product(s) in their shopping cart. Select None to allow it to be redeemed for any product.
      Note: Promo codes always apply to the entire order total, not individual items. If you limit a promo code to one product, but a user has multiple products in their shopping cart, the promo code will still apply to the whole order. Be sure to clearly communicate a promo code's terms of use to your customers.

    • Restrict Promotion to a Single User Account
      If you would like the code to work for one customer only, select Yes and enter their email address.