Reboot ACS300 in Power Supply

Reboot ACS300 in Power Supply

Overview

From time to time a simple system reboot can resolve connectivity, lock or reader issues.  The following is both a demonstration video for our most common controller, plus a pictorial guide.

How To Video


Instructions

These reboot instructions apply to either one of the control panels pictured below:

    

  1. Go to the gray box containing the door controller and power supply and open the door.
  2. Disconnect one of the battery terminals – it doesn’t matter if it is the black or red wire.
  3. Unplug the unit from the wall plug
  4. Wait 15 seconds
  5. Plug back in
  6. Wait 2 minutes for the unit to fully boot.
  7. Test a valid fob at the door and see if the door releases.
  8. If so, connect the battery terminal.

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