Recurring Bill Authorization
If you plan to sell memberships that renew automatically, you’ll want to create a Recurring Billing Authorization. This is an agreement customers must review and accept when they purchase a product set up with recurring billing.
Why It’s Important
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Dispute protection: If a customer challenges a charge with their bank, this authorization serves as proof that they agreed to recurring billing terms.
Customer clarity: It ensures buyers understand they’re committing to ongoing payments.
What to Include in Your Authorization
Your Recurring Billing Authorization should clearly state:
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Billing frequency (ex. “You will be billed every 30 days.”)
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Amount charged (or how the amount is determined)
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Cancellation policy (how customers can cancel and what notice is required)
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Acknowledgement that charges will continue until the customer cancels
Example language (customize for your business):
“I authorize [Business Name] to charge the payment method provided for the cost of my membership(s) on a recurring basis every [frequency]. I understand that billing will continue until I cancel in writing or through my account. I acknowledge that I have read and agree to these terms.”
How to Add It in Rhōmb
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From your admin dashboard, go to Waivers/Notices → Recurring Bill Authorization.
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Paste in your custom authorization text.
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Save changes.
Your customers will then be prompted to acknowledge the authorization during checkout when purchasing a recurring product.
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