If you plan to sell memberships that renew automatically, you’ll want to create a Recurring Billing Authorization. This is an agreement customers must review and accept when they purchase a product set up with recurring billing.

Why It’s Important

• Dispute protection: If a customer challenges a charge with their bank, this authorization serves as proof that they agreed to recurring billing terms.
  

• Customer clarity: It ensures buyers understand they’re committing to ongoing payments.

What to Include in Your Authorization

Your Recurring Billing Authorization should clearly state:

1. Billing frequency (ex. “You will be billed every 30 days.”)

2. Amount charged (or how the amount is determined)

3. Cancellation policy (how customers can cancel and what notice is required)

4. Acknowledgement that charges will continue until the customer cancels

Example language (customize for your business):

“I authorize [Business Name] to charge the payment method provided for the cost of my membership(s) on a recurring basis every [frequency]. I understand that billing will continue until I cancel in writing or through my account. I acknowledge that I have read and agree to these terms.”

How to Add It in Rhōmb

1. From your admin dashboard, go to Waivers/Notices → Recurring Bill Authorization.

2. Paste in your custom authorization text.

3. Save changes.

Your customers will then be prompted to acknowledge the authorization during checkout when purchasing a recurring product.