Use this when you want to change the price charged one time
Example: If you want to give the customer a free day pass
OR
Example : If you want to give the customer a gift certificate
1. Go to Products
2. Click on the type of product you want to give them
3. Check the status of the "Taxable" field
4. If it is RED that means it is not Taxable, and you will need to use the product "Customer Service Adjustment - Non Taxable"
If it is BLUE that means it is Taxable and you will need to use the product "Customer Service Adjustment - Taxable"
5. In the left menu, go to Orders, Create New Order
6. Click "Add Item"
7. Fill in the item information, Click "Add to Cart"
8. Click "Add Item"
9. Select the item "Customer Service Adjustment - Taxable" or "Customer Service Adjustment - Non Taxable"
10. Update the Price to be a negative value representing the dollar amount of discount
11. Add a description.