Reduce a recurring charge
When you want to change the recurring charge to the customer
Example: The customer wants a monthly membership, yet you want to charge less than the list price for every month they renew.
1) Orders
2) Create New Order
3) Click "Add item"
4) Choose the item (Monthly Membership, Annual Membership, 6 Month Membership, etc)
5) Edit the price to be what you want to charge them. This will be the amount charged going forward each renewal.
6) Select the Start date
7) Click "Add to Cart"
Related Articles
Recurring Bill Authorization
If you plan to sell memberships that renew automatically, you’ll want to create a Recurring Billing Authorization. This is an agreement customers must review and accept when they purchase a product set up with recurring billing. Why It’s Important ...
Reduce Single installment of repeating fee Membership
This will only reduce the first payment, yet will keep the other installments the same regular fee. Example : When you want to discount the payment for the first month of a multiple month membership. 1. Go to Products, and select the item the ...
Cancellation Email
When a customer cancels their membership, or when an admin cancels it for them, Rhōmb automatically sends them a Cancellation Email. This gives customers confirmation that their membership has ended and an opportunity to provide feedback. Why It ...
Step-by-Step Guide to Setting Up Your Site
After you have successfully accessed the administrative end of your Rhōmb site, you will need to add the following content before you can begin accepting customer purchases: 1. Create your Waiver If you require customers to sign a waiver before ...
How to Respond to a Dispute
If one of your customers disputes a payment, you’ll receive an email with the subject line “A payment has been disputed.” Follow these steps to respond: Step 1: Open the dispute Open the email and click View dispute details. If prompted, sign in to ...