Send a cart to a customer
Sending a cart to a customer is a great way to let your customers place an order over the phone with a staff member, purchase products that aren’t available on your public site, or check out with a custom discount or price. It also allows customers to complete checkout on their own, including signing any required waivers, agreeing to your Checkout Terms of Service, and submitting their preferred payment method.
Once you create and send a shopping cart, the customer will receive an email with a secure link to their pending order. From there, they can log in to their Rhōmb account, review the cart, and complete checkout.
Sending a Cart to a Customer
1. On your administrative end, navigate to Orders > Create New Order.
2. Build the shopping cart by adding the desired items. Once the cart is ready, click Send Cart to Customer.
3. Enter the customer's email and click Send Cart.
Your customer will receive an email with the subject line “Your Order is Ready,” which includes a secure link to their pending order. From there, they can log in to their Rhōmb account, or set a password if they haven’t created one yet, review the cart, and complete checkout.