Creating Groups

Creating Groups

Overview

A group defines the when and where a user has access.  If a user isn't in at least one group, the user will not have access to any doors.  It is important to create groups based on access levels within your organization.  For example, executives may have access to the main entrance 24/7 but daytime shift work may only have access from 7 am to 7 pm.  Another example is the case of multiple locations where a regional manager may have access to all locations within an area, but an employee has access to only one location.  These common scenarios require the creation of multiple groups to accommodate the variation with access.

Adding a Group

1.  Login to Brivo via a web browser (the app doesn't support this function)
2.  Using the left menu, go to Users >> Groups; by default, two groups are listed, Staff and Visitors.

3.  Click the + Create New Group button
4.  Start by giving the group a name then click the Create Group button at the bottom of the page

5. Now we can define the access level by the device (aka door).  Start by clicking on the box labeled All devices.  
6. Under Site, all of the doors are listed regardless of the physical location.
7. The Schedule setting defines whether the group has access to the device, and when the group has access to the device.
    a. (No Access) means the group doesn't have access to the device.  For example, if they tried to scan their fob at the door, the door will not unlock.
    b. (Always Access) means the group has access to the device all of the time.
    c. [Schedule Name] refers to a pre-defined schedule the group has access to the door.  Click here to learn how to create schedules.

8.  Whenever making any changes to a group AWAYS SAVE YOUR CHANGES.

The example above is a schedule for the cleaning company that has access to the Front Entry only and during After Hours Access schedule.  
You must assign Users to the Group for the group to go into effect.  Click here to learn about adding users.

    • Related Articles

    • Groups Tab

      The Groups tab allows you to organize users into specific groups and track activity records related to them. This is most useful when you need to generate official documentation confirming the presence of a particular group at your facility. Creating ...
    • Creating Schedules

      Overview Schedules have two primary purposes in Brivo: Define when a user has access to a door. For example, the cleaning company may only have access to the main entrance between 7 pm and 10 pm on Wednesday. A schedule is required to define that ...
    • Creating Your Liability Waiver

      To create the waiver that customers are required to sign before entering your facility, follow these steps: 1. On your administrative end, navigate to Waivers/Notices, and then click Liability Waiver Content 2. Fill in the following information: ...
    • Creating Your Terms of Service

      Your customers are required to check off a box acknowledging your Terms of Service before checkout: 1. To create your Terms of Service, navigate to Checkout TOS Content on your administrative site. 2. Fill out your site's Terms of Service. The Terms ...
    • Change Door Access Within a User Group

      Overview Groups define who has access to which door and when.  Users are assigned to at least one group.  If a user isn't assigned to a group, that user will not have access to any doors.  The following instructions demonstrate how to add and remove ...