Product Types

Product Types

Rhōmb supports several product types to help you sell a variety of products. Each product type serves a different purpose and has different cababilities.

1. Access Type Products

Access-type products are designed for products that grant entry into your facility without requiring a reservation. These products are ideal for open access services and do not involve specific time slots.

Common Uses:

  • Day Passes
  • Open Play Passes
  • Monthly Memberships
  • Yearly Memberships
  • Special All Day Events (e.g., open houses, guest speaker days)

2. Reservation Type Products

Reservation-type products are intended for items that require advanced booking. These products have limited availability and require customers to reserve a specific time slot and resource. Access credentials tied to these reservations can remain valid for up to one day. 

Common Uses:

  • Private Events
  • Birthday Parties
  • Field Trips
  • Private Room Rentals (e.g., conference rooms, study rooms)

3. Giftcert Type Products

Giftcert-type products are used for selling gift cards for your facility. When a customer purchases a gift card, they’ll receive an email containing a unique code. This code can be shared with someone else or used for future purchases. Once the code is redeemed, the gift card amount is added as a balance to the recipient’s account. That balance can then be used toward future purchases, and it remains available until fully used.

  • Code emailed to customers
  • Flexible use for purchases across your site

4. Fee Type Products

Fee-type products are not associated with any access credentials. Instead, they’re used to charge miscellaneous fees, apply service charges, or issue credits. These products add flexibility to your business operations.

Common Uses:

  • Customer Service Adjustable Fees
  • Damage Charges
  • Refund Credits
  • Administrative Charges
Fee products are a valuable administrative tool, and we highly recommend setting them up as part of your site’s product catalog.

If you need help setting up any of these product types, contact support@latitudesecurity.com or refer to our step-by-step product setup guides.


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